Relying less on the power grid is a smart way to protect your operational budget from future energy costs. If feasible for your business, a Choice Energy solar system will have a notably positive impact on the way you use power.

Your new energy consumption profile could result in a new network tariff becoming available to your business, opening opportunities for further energy cost reductions.

General solar FAQs

What kind of accreditation does Choice Energy have?

Choice Energy has a Clean Energy Council accreditation for design, installation and retail. The Clean Energy Council accreditation is a qualification that demonstrates a business' commitment to responsible sales and marketing activities, and competency in the design and installation of stand-alone and grid-connected solar PV systems.

By choosing an accredited retailer, designer and installer, you can feel confident that you will receive a high quality, safe and reliable solar PV system.

Choice Energy is also a Registered Electrical Contractor and our REC number is 28163.

We are also a proud Fronius Service Partner.

How does seasonality affect my system’s performance?

As your system relies on sunlight to function at its best, seasonal change can affect the output of your system. As a result, many see a higher output in summer and lower in winter. Thankfully there are many ways output in colder seasons is enhanced, including:

  • Solar optimisers, which assist the system in output by making up for performance that would previously be lost if one panel was compromised by shade, coverage or damage.

  • Cooler weather with bright sunlight is ideal for solar panels, and reduces the risk for overheating issues. As a result, modern panels see a great output in winter while the sun is shining.

  • Likewise, modern solar panels can still perform on cloudy days, as UV is able to penetrate light cloud cover. This is a situation more unique to Australia which has less ozone protection. So while we slip slop slap to avoid the sun here, it is great news for our solar panels!

Can I add batteries to my solar system?

While batteries are not always a viable solution for you right now, we often recommend systems that are battery compatible, meaning in the future you may look to adding battery storage to your existing system rather than have to replace and begin again. Check with your project manager to confirm your system is battery compatible.

Can storms or severe winds damage my solar panels?

While your high quality installed solar panels are designed to remain as secure as possible, and can even assist in protecting your roof from hail or storm damage, it is possible for a severe weather event to damage your system.

If you notice or suspect damage, please contact your Project Manager.

Will solar cover my whole energy demand / usage?

Unless you have a battery installed and are completely “off the grid” or not connected to the main energy grid, no.

Remaining connected to grid energy is essential for ensuring your business can rely on power on demand, no matter the circumstances. While your solar system will do the heavy lifting for you during daytime hours, there may be times when you require the grid as your back up.

For example:

  • Unexpected up-turns in energy requirements may see you need more energy than what your panels can provide.

  • Poor weather conditions may reduce your solar system’s output by comparison to your needs.

  • A fault or issues with the solar system would leave you without access to power

  • You may require energy during the night, for night shifts or security and lighting.

  • There are elements to your energy bills that reflect connection charges to your account, that do not correlate to your charge. Meaning, even if you do not utilise grid energy in that period, you are still subject to some fees.


With the average commercial system reducing energy bills by an average of 40 - 70%, solar is a feasible and cash flow positive option for many businesses that is a great benefit in correlation with other energy management services.

Can Choice Energy help with any other part of my energy use or expenditure?

We certainly can! As a fully fledged energy management firm, we specialise in not only providing business with high quality solar, but also energy management solutions that lower the cost of your grid energy use, including energy procurement,tariff and demand assessment, and metering and monitoring.

Installation FAQs

When will my system be installed and what steps need to occur?

Your installation will largely depend on the timeline associated with all necessary approvals, which are handled in-house by our team.

For larger installs, this process can take some months, which is why we always recommend as prompt a sign off as can be managed, so we can get your installation started as soon as possible. For residential sites, the typical lead time is about 4-6 weeks.

Your project manager will keep you updated on the estimated time frame and anticipated steps.

The next steps will involve arranging a time for installation to occur, which will fit around your business needs. Your project manager will discuss any requirements, such as safe access to the roof, and if power to the site will need to be shut off for a short period of time.

When is payment due?

Payment is due within seven days of delivery. ‘Delivery’ is defined as when the equipment is installed, in-place on the roof and the system is capable of producing power.

Some final compliance details may need to be completed after this date but Choice Energy will manage this and advise accordingly what we require from you.

We are moving premises, what does this mean for my system?

Great news - High quality solar panels are actually mobile, and can be moved from site to site. However, if you own the building it may be more beneficial for your business to sell the building with it in place and install a new system at your new site.

If you are moving to a new premises or have queries on this, get in contact with your Project Manager.

Post Installation FAQs

How do I know if my solar system is working right?

All Choice Energy solar systems come with online monitoring. In the event this is not available, the screen on the front of the inverter will give details to the system status.

There are three main ways to check that your system is working correctly:


  1. Your system inverter should feature a screen that gives you details on what energy has been produced, and how much it is producing now. This is a direct indicator of your system working correctly. If there is an issue you may see a red light or an error code, or see that the system is not producing. Also,

  2. If your inverter screen is showing nothing, including no lights, this may also indicate the system is not functioning correctly.

  3. Likewise, your energy bill should give you an overall indication that your system is functioning correctly, as you should see


If you are experiencing any issues, read more about servicing and maintenance here, or contact your Project Manager directly.

I’ve noticed my first bill is similar to the last one, what does this mean?

This could be caused by a range of factors including:

  • Your first bill does not reflect the period of time when your solar system was producing energy

  • Your bill is dominated by other charges and not just energy usage, including high tariff and demand charges

  • There may be an issue or fault with your system.

If you suspect the third, we recommend you check your inverter for any error codes. If you require further assistance, contact your Project Manager.

There is an error being displayed on my system, what do I do?

We recommend you consult your system manual for further information on your error, which can guide you in how to find a solution yourself, or if you require further assistance, contact your Project Manager.

I don’t understand my post-solar bill? How does it work?

Your post-solar installation bill may now look a little differently, as it reflects any benefits you receive from your solar feed-in (the power from your solar system fed back into the grid). Typically this is in the ‘usage’ section on your bill.

If you can’t locate it, send your latest electricity bill to your Project Manager and they’ll confirm for you.

There was a power outage and my system turned off, what do I do?

By law, and for the safety of linesmen working on the grid, your grid-connected solar system will be shut off during a power outage to ensure no power is fed back into the system and potentially put them at risk.

Sit tight during the power outage, and check on your system again once power is restored: Your system should then automatically turn on again.

For further assistance, contact your Project Manager.

Cash-flow positive

We aim to make your commercial solar solution cash-flow positive for your business by projected savings on your electricity bill. This means, if solar stacks up for your business, you won't need to come up with a separate budget for your solution. You'll pay the same amount for your electricity and simply use the savings that you are generating by having solar to fund the system.

The cost savings of solar could free up your operational budget to invest in a solar battery system when it becomes commercially viable for you.

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Numbers Couple Vertical

Many systems can be cash flow positive from day one.

The decision to invest is a lot easier when you know you won’t see a compromise to your current expenditure.

For many businesses, the maths works out in their favour, as the cost of financing the system equates to or equals less than their current energy spend.

You’ll swap out wasted cash for the investment in a future-proofing asset that offers clean energy, and with your system paid, you’ll be looking at a potentially dramatic drop in spend - For some of our clients, they’re seeing a saving of $80,000 per year thanks to solar energy.

You’re making an environmental impact at a time when sustainability is at its highest demand.

What message does your company send to potential clients, customers and partners? Sustainability and being environmentally considerate isn’t a passing phase, and becoming more often the reason for clients and consumers alike to choose to work or buy from a brand.

We often say that investing in commercial solar in Australia is the only decision your marketing department and your financial department are likely to agree on.

Not only are you future proofing and reducing your running costs, but you’re also sending a great message out by lowering your carbon footprint and doing something right for the environment.

We recently wrote about how more consumers are raising the demand for brands that stand by principles like sustainability, which you can read here.

Solar Power Systems are transportable, and do not damage or compromise a roof.

You might be surprised to learn that you can actually move your solar system with you as your business changes.

While the technology involved is advanced, the set up and installation of solar panels is non-invasive and relatively simple when done correctly by educated professionals.

The retro-fit nature of your solar system means when it comes time to move to a bigger site, factory or office, you can take your system with you.

This lack of damage and permanency also makes solar feasible for tenants, as well as those who own their property. As well as being damage free, solar panels can actually protect a roof from things like hail and damaging winds, making it a bonus in the eyes of your landlord.

When you decide it's time to move on, your landlord may even request it stays, as a great incentive for their next tenant, allowing you the opportunity to “sell” the system and have the registration moved to their name for a fee. You can learn more about solar for your leased space here.

Solar Installer Vertical

There is an error being displayed on my system, what do I do?

We recommend you consult your system manual for further information on your error, which can guide you in how to find a solution yourself, or if you require further assistance, contact your Project Manager.

ABS Consumer Price Index

You’re removing your dependency on a volatile market

We touched lightly on this before, so let’s dive deeper.

It’s no surprise for many to learn that Australians pay a substantial amount more for electricity, in comparison to many other countries. In fact, you can see a dramatic shift in the cost of energy, starting from around 2008 and escalating each year:

For many businesses, especially those with a high energy usage pattern, this can be make or break when it comes to expenditure. With coal plants across Australia expected to close in coming years, and no word from the government on a contingency plan, we can only anticipate a more complex and volatile future.

By reducing your reliance on this increasingly costly and unpredictable market, you’re taking control in a business-positive, environment-positive manner.

Solar Panels for Manufacturing 2

Can I add batteries to my solar system?

While batteries are not always a viable solution for you right now, we often recommend systems that are battery compatible, meaning in the future you may look to adding battery storage to your existing system rather than have to replace and begin again. Check with your project manager to confirm your system is battery compatible.

    Solar Panels Small Business

    There was a power outage and my system turned off, what do I do?

    By law, and for the safety of linesmen working on the grid, your grid-connected solar system will be shut off during a power outage to ensure no power is fed back into the system and potentially put them at risk.

    Sit tight during the power outage, and check on your system again once power is restored: Your system should then automatically turn on again.

    For further assistance, contact your Project Manager.

    We are moving premises, what does this mean for my system?

    Great news - High quality solar panels are actually mobile, and can be moved from site to site. However, if you own the building it may be more beneficial for your business to sell the building with it in place and install a new system at your new site.

    If you are moving to a new premises or have queries on this, get in contact with your Project Manager.

    I’ve noticed my first bill is similar to the last one, what does this mean?

    This could be caused by a range of factors including:

    • Your first bill does not reflect the period of time when your solar system was producing energy

    • Your bill is dominated by other charges and not just energy usage, including high tariff and demand charges

    • There may be an issue or fault with your system.

    If you suspect the third, we recommend you check your inverter for any error codes. If you require further assistance, contact your Project Manager.

    Can storms or severe winds damage my solar panels?

    While your high quality installed solar panels are designed to remain as secure as possible, and can even assist in protecting your roof from hail or storm damage, it is possible for a severe weather event to damage your system.

    If you notice or suspect damage, please contact your Project Manager.

    Manufacturing image 2

    Will solar cover my whole energy demand / usage?

    Unless you have a battery installed and are completely “off the grid” or not connected to the main energy grid, no.

    Remaining connected to grid energy is essential for ensuring your business can rely on power on demand, no matter the circumstances. While your solar system will do the heavy lifting for you during daytime hours, there may be times when you require the grid as your back up.

    For example:

    • Unexpected up-turns in energy requirements may see you need more energy than what your panels can provide.

    • Poor weather conditions may reduce your solar system’s output by comparison to your needs.

    • A fault or issues with the solar system would leave you without access to power

    • You may require energy during the night, for night shifts or security and lighting.

    • There are elements to your energy bills that reflect connection charges to your account, that do not correlate to your charge. Meaning, even if you do not utilise grid energy in that period, you are still subject to some fees.


    With the average commercial system reducing energy bills by an average of 40 - 70%, solar is a feasible and cash flow positive option for many businesses that is a great benefit in correlation with other energy management services.

    Book a complimentary solar feasibility assessment

    Book a complimentary Solar Feasibility Report for your business and put control of future energy costs in your hands.

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